The terms that govern your use of HomePro Appliance Repair's services and website.
HomePro Appliance Repair LLC ("HomePro," "we," "us," or "our") provides appliance repair and related services, including diagnostics, repair, and maintenance for household and light-commercial appliances, dispatched through independent contractor technicians across our service areas in Texas.
Appointments may be booked online, by phone, by text, or by email. We aim to confirm your appointment window the same day. Before any repair work begins, you will receive a clear, upfront quote which you must approve. We are not responsible for delays caused by parts availability, access issues, or circumstances outside our control.
Payment is due upon completion of service unless otherwise agreed in writing. We accept major cards and other payment methods as listed on our website. Diagnostic fees, where applicable, will be disclosed before a technician visit and credited toward the repair cost if you proceed with the recommended work.
Repairs performed by HomePro are backed by our workmanship guarantee as described on our website at the time of service. This guarantee covers the labor and parts we install against failure due to our workmanship, for the period stated at booking. It does not cover unrelated failures, misuse, or pre-existing conditions unrelated to the original repair.
To the fullest extent permitted by law, HomePro's liability for any claim arising from our services is limited to the amount paid for the service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including food spoilage or property damage not directly caused by our negligence.
Program name: HomePro Appliance Repair Text Updates
Program description: By opting in through our website form, over the phone, or by texting us directly, you agree to receive text messages from HomePro Appliance Repair LLC related to appointment confirmations, technician arrival updates, service reminders, and customer care communications regarding your repair request. These messages are transactional/informational in nature and are not used for third-party marketing.
Message frequency varies based on your active appointments and service requests. We do not send recurring marketing texts unless you separately opt in to receive them.
Message and data rates may apply. Charges depend on your mobile carrier and plan. Contact your wireless provider with questions about your text or data plan.
You can cancel text messages at any time by replying STOP to any message you receive from us. After you send "STOP," we will send one final confirmation message that you have been unsubscribed, and you will not receive further texts from that number. If you want to rejoin, simply opt in again through our website or by contacting us, and we will resume sending messages.
If you are experiencing issues with the messaging program, reply HELP to any message for assistance, or contact us directly at (214) 910-4180 or info@homeproappliancerepair.com.
Carriers are not liable for delayed or undelivered messages.
Consent to receive text messages is not a condition of purchasing any goods or services from HomePro. You can request or schedule service without opting in to text messages.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes. See our Privacy Policy for full details on how we handle your information, including SMS data.
You agree to use our website only for lawful purposes and not to interfere with its operation or attempt to access it using methods other than the interface we provide. All content on this website, including text, graphics, and logos, is owned by or licensed to HomePro and may not be used without our permission.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any disputes arising from these Terms or our services will be resolved in the courts located in Texas, unless otherwise required by law.
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
Questions about these Terms? Reach us at:
HomePro Appliance Repair LLC
Registered Agent: Northwest Registered Agent, 5900 Balcones Drive STE 100, Austin, TX 78731
Phone: (214) 910-4180
Email: info@homeproappliancerepair.com