How HomePro Appliance Repair LLC collects, uses, and protects your information.
HomePro Appliance Repair LLC ("HomePro," "we," "us," or "our") collects information you provide directly to us when you request a quote, schedule a repair, sign up for text or email updates, or otherwise communicate with us. This may include:
We also automatically collect limited technical information (such as browser type and pages visited) when you use our website, as described in the Cookies section below.
We use the information we collect to:
If you opt in to receive text messages from HomePro (for example, appointment confirmations, technician arrival updates, or service reminders), we collect your mobile phone number and your consent record for that purpose.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of information described in this policy exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties, excluding aggregators and providers of the text message services themselves, who are engaged solely to help us deliver messages to you.
You can opt out of text messages at any time by replying STOP to any message we send, or by contacting us at info@homeproappliancerepair.com. Reply HELP for assistance. Message and data rates may apply, and message frequency varies. See our Terms & Conditions for full SMS program details.
Outside of the SMS-specific protections above, we may share information with:
We do not sell your personal information, and we do not share your mobile number or SMS consent data with third parties for their own marketing or promotional purposes.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We rely on trusted third-party platforms to run our business, including scheduling and dispatch software, payment processors, and communications tools. These providers process information on our behalf under their own privacy and security practices. Our website may also link to external sites, such as our online booking page; we are not responsible for the privacy practices of those third-party sites.
Our website may use basic cookies or similar technologies to help it function properly and to understand how visitors use our site. You can control cookies through your browser settings.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
You may:
Depending on where you live, you may have additional rights under applicable state privacy laws, including the Texas Data Privacy and Security Act. To exercise any of these rights, contact us using the information below.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
HomePro Appliance Repair LLC
Registered Agent: Northwest Registered Agent, 5900 Balcones Drive STE 100, Austin, TX 78731
Phone: (214) 910-4180
Email: info@homeproappliancerepair.com